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We understand that privacy and the security of your personal information is extremely important. This policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This Policy explains how we do this and tells you about your privacy rights and how the law protects you.
CredUp Hub
Email: support@creduphub.com
Indiana, USA
We may collect:
-Name, email address, postal address, and phone number
-Payment and billing information
-Usage data (e.g., pages visited, course progress, account activity)
-Communications and any information provided via contact forms or through support
Your data is processed under:
-Contract performance (providing our services, processing payments)
-Legitimate interests (improving our services, preventing fraud)
-Legal obligations (complying with laws)
-Consent (for marketing, analytics, cookies, or as otherwise required)
You may withdraw consent for marketing and cookies at any time.
For EU/UK users, processing is always documented with a lawful basis as required by GDPR.
Our website uses cookies and similar technologies for analytics, advertising, security, and improving your experience. You can manage cookie preferences in your browser. See more information at http://creduphub.com/cookies
We use personal data to:
-Deliver services, process transactions, and provide customer support
-Improve site performance and develop new products
-Communicate with you about services or products
-Comply with legal and contractual requirements
We do not sell your personal data.
We may share your information with:
-Service providers and payment processors under binding agreements
-Legal authorities, if required by law
-Affiliates, as needed for business purposes
We employ reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or loss
Depending on your jurisdiction, you may request:
-Access to, or a copy of, your personal data
-Rectification of inaccurate or incomplete data
-Erasure (“right to be forgotten”) or restriction of processing under certain conditions
-Data portability (EU/UK only)
-To object to processing or opt-out of direct marketing
-To withdraw consent at any time (if processing is based on consent)
-To make a complaint with your local data protection authority
- To exercise these rights, email support@creduphub.com.
Our services are not directed to children under 13. We do not knowingly collect data from children under this age without proper parental consent in accordance with applicable laws.
We may update this policy as laws change or our services evolve. The most current version will always be posted on our site.
12. International Transfers
Our Online course platform Zenler provider based in the UK is our data processor and we have entered into data processing agreement for the processor to protect your personal data. We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. Where we use providers based in the United States (for example Amazon, Sendgrid) we may transfer data to them where we have signed data processing addendums for the provider to provide protection of data shared between the Europe and the US.